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26/09/2011 / loyaltymarketingnews

OnStar Continues Collecting Your Data Even After You Unsubscribe

General Motors’ OnStar, the service that helps to connect drivers to live operators for directions or emergency assistance after an accident, will start collecting data from people who discontinue the service unless they specifically decline. In a change to their privacy policy, OnStar will reserve the right to share or sell data to third parties about speed, location, use of seatbelts and other practices, after identifying tags have been removed.

Leaving the connection open would allow General Motors to provide car owners with updated warranty or recall data and warn of severe weather conditions, and if a customer says they don’t want to have data collected after the service is ended, OnStar disconnects the tracking. However, U.S. Senator Charles Schumer is calling on the Federal Trade Commission to investigate the matter and has said:

OnStar is attempting one of the most brazen invasions of privacy in recent memory.


(via PSFK)

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